Privacy Policy

Information We Collect

We collect information you provide directly to us when you request a demonstration, complete an inquiry form, or communicate with our team. This includes your name, business email address, company name, title, and the context you share about your organization's needs.

We collect usage data when you interact with our website, including pages visited, time spent, and referring source. This data is used solely to improve our platform and understand who we are serving.

How We Use Your Information

Information you submit is used to respond to your inquiry, schedule demonstrations, and communicate about SimOracle's services. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Enterprise clients who deploy SimOracle within their organizations operate under separate Data Processing Agreements that govern how organizational data is handled within the simulation stack.

Data Security

All data transmitted to SimOracle is encrypted in transit using TLS 1.3. Inquiry and contact data is stored in access-controlled systems with role-based permissions.

Enterprise deployments are available in private cloud configurations with fully isolated infrastructure. Your organizational data never touches shared systems. Custom security constraints and legacy system integration are available for enterprise clients.

Data Retention

Contact and inquiry data is retained for as long as necessary to respond to your inquiry and maintain our business relationship. You may request deletion of your data at any time by contacting us at hello@simoracle.com.

Enterprise client data retention policies are governed by individual Data Processing Agreements and may be customized to meet your organization's compliance requirements.

Cookies and Analytics

Our website uses minimal analytics to understand traffic patterns and improve the user experience. We do not use third-party advertising cookies or behavioral tracking. You can disable cookies in your browser settings without affecting access to our content.

Your Rights

You have the right to access, correct, or delete personal information we hold about you. You may opt out of communications at any time. To exercise these rights, contact us at hello@simoracle.com. We will respond within five business days.

Contact

Questions about this policy or our data practices should be directed to hello@simoracle.com. For enterprise-specific data processing inquiries, please reference your account manager or include "DPA Inquiry" in your subject line.