Public Product Notes

Getting Started for Admins

How to scope the service, set the policy posture, and verify that voice, memory, approval, and audit flows are working.

First setup path

  • Define the tenant or workspace
  • Choose the identity and access boundary
  • Configure policy for sensitive actions
  • Seed company context and knowledge
  • Verify speech input, spoken output, and text fallback
  • Run a few test turns and confirm decision, approval, and audit records

Operational controls

  • Account and role management
  • Access category configuration
  • Policy viewing and policy changes
  • Memory storage and recall
  • Knowledge upload and graph lookup
  • Decision review and audit export

Admin validation

  • Confirm the system can handle a live voice turn and preserve the relevant context
  • Confirm sensitive actions pause behind the correct approval rule
  • Confirm the audit trail shows what was requested, what was recommended, and who approved it
  • Confirm customer data remains inside the configured customer boundary
  • Confirm the demo or pilot is scoped to the real operating workflow, not a disconnected sandbox story

Rollout checklist

  • Confirm who can approve actions
  • Confirm who can change policy
  • Confirm what is allowed without review
  • Confirm how long decision history is retained
  • Confirm the fallback when voice fails